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FAQ

Q: I have a question about my order, who do I contact?

A:  Feel free to e-mail kayequine@outlook.com with any questions or concerns.

Q: How do I return or exchange my item?

A: Please visit the Store Policy page found at the bottom of our website.

Q: What happens if I forget to use a discount code?

A: We are unable to manually enter a discount code to an order, however you may be able to use it on your next order.

Q: What type of leather is your tack made of?

A:  Most of our leather products are made of high quality hermann oak leather and soft latigo leather.