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Frequently Asked Questions

  • I have a question about my order, who do I contact?
    Feel free to e-mail or contact any of our social medias with any questions or concerns.
  • How do I return or exchange my item?
    Please visit the Store Policy page found at the bottom of our website.
  • What happens if I forget to use a discount code?
    We are unable to manually enter a discount code to an order, however you may be able to use it on your next order.
  • What type of leather is your tack made of?
    Most of our leather products are made of high quality hermann oak leather and other quality harness leather.
  • Do you sell wholsale?
    Unfortunately we do not at this time.
  • Do you hold items?
    We will not hold items for any reason. All items are available to the public until paid for.
  • Will you sponsor me or my event?
    2023 sponsorships are full. Please watch our social media for when we open up applications for 2024.
  • Do you have a storefront?
    We are online only at this time.
  • Do you allow local pick up?
    Please contact us if you'd like to pick up your order. We are located in central Wisconsin.
  • How much is shipping?
    All shipping costs are calculated at check out. Custom orders do not qualify for free shipping.
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